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Chris Farrell Treueprogramm - Beauty Rewards für Deine Hautpflege

Everything at a glance

The CHRIS FARRELL Loyalty Club offers you numerous benefits and rewards. You can collect and redeem cfc.points to receive exclusive rewards. All important information and details about the benefits and how to use the program can be found in our comprehensive FAQ.

1. General

What's new at the CHRIS FARRELL Loyalty Club?

The Chris Farrell Loyalty Club is a digital loyalty program that offers many benefits to our most loyal customers. It allows you to collect cfc.points with every online purchase in the Chris Farrell Cosmetics shop.

What are the benefits of joining the Chris Farrell Loyalty Club?

You collect cfc.points with every purchase in the online shop. These points can be redeemed as discounts or vouchers. You also benefit from special offers and gifts.

What will happen to my existing cfc.points balance and status?

Your existing cfc.points and status will remain unchanged. cfc.points expire 12 months after purchase.

How many cfc.points do I receive per purchase?

The Chris Farrell Cosmetics online shop awards cfc.points. 10 cfc.points are equivalent to €1, so you will receive a total of 1,000 cfc.points for a purchase of €100.

What rewards are available?

Rewards and gifts vary.

Can I use the Chris Farrell Loyalty Club abroad?

cfc.points can only be redeemed in the country where they were collected.

Is participation personal?

Yes, it is tied to one person and is not transferable.

2. Registration

How do I log on?

By registering in the Chris Farrell Cosmetics online shop.

What data is required for registration?

Contact, order, and registration data are required. Data will be deleted once the purpose for which it was collected has been fulfilled.

Will I receive advertising?

No, only the newsletter upon registration and information emails about your cfc.points balance and status.

3. Collect cfc.points

How do I collect cfc.points?

Through purchases in the online shop as well as through promotions such as registration, birthdays and special offers.

Are certain purchases excluded from cfc.points?

Yes, for example, gift vouchers and shipping costs.

Where can I collect cfc.points?

In the Chris Farrell Cosmetics online shop.

What happens with returns?

In the online shop you will receive a voucher for redeemed cfc.points.

How do I access my cfc.points balance?

Via your online customer account.

Are cfc.points credited at the same time as the purchase?

Available immediately in the online shop; they are activated after 14 days.

Do I receive cfc.points for a purchase made with cfc.points?

Yes.

Can I retroactively receive cfc.points?

No.

4. Redeem cfc.points

How can I redeem cfc.points?

Available as a voucher in the online shop.

Can I redeem cfc.points at any time?

Starting from 2,000 cfc points. These become active after 14 days.

What can I redeem cfc.points for?

For selected products in the online shop.

Can I convert a voucher into cfc.points?

No.

Is it possible to redeem cfc.points on discounted goods?

No.

Can I pay for my entire purchase with cfc.points?

No, cfc.points can only be redeemed for selected products.

Within what timeframe must cfc.points be redeemed?

cfc.points expire 12 months after purchase.

5. Unsubscribe

How do I unsubscribe?

In writing via customer service.

What happens to my cfc.points when I log out?

Balances exceeding 2,000 cfc.points will be converted into a voucher. Lower balances will expire.

What happens to my data after I unsubscribe?

The data will be deleted once the purpose has been fulfilled.